SHIPPING POLICY

I’m so happy to be sharing my artwork with you! It means a lot that you’d like to bring a piece of my art into your home.

Handling Time
Once your order is placed, please allow 2–3 business days for me to carefully prepare it for shipping.

Shipping Times
For orders within Australia shipping typically takes 3–10 business days. During the busy holiday season, please allow a bit more time, as shipping can range from 5–14 business days.

For international orders, delivery usually takes 14–30 business days, depending on the country. Please note that shipping times are ultimately up to the carrier. If your package is delayed, I sincerely apologize on their behalf.

Lost or Damaged Packages
In the rare event that your package is lost in transit, please reach out to me within 48 hours at hello@ritahsuart.com, and I’ll ensure a replacement is sent to you at no additional cost. If an item arrives damaged, please send a photo of the damage within 24 hours, and I’ll be more than happy to arrange a replacement for you.

International Duties and Fees
Please keep in mind that any VAT, import fees, or local duties are the responsibility of the buyer, as these are determined by your local government.

Thank you for your support, and I’m so excited for you to enjoy your new piece!